Need help?
Frequently Asked Questions
To place an order on our online store, simply add the products you wish to purchase to your shopping cart and follow the instructions to complete your order.
We generally accept payment by credit card, PayPal and bank transfer. Please check the available options on our website.
Delivery time depends on the shipping method you choose and your country of residence. We try to deliver orders as soon as possible, but cannot guarantee an exact delivery date.
You can track your order online using the tracking number provided by email. Or you can also contact us for more information on the status of your order.
You can cancel your order as long as it has not been shipped. Please contact us as soon as possible if you wish to cancel your order. If the order has been shipped, you can return it under the conditions set out in our return policy.
We accept returns or exchanges under the conditions indicated in our return policy. Please contact us for more information on the procedure to follow.
We offer discounts and promotional offers from time to time. Please check our website for current offers.
If you have any questions or problems with your order, please do not hesitate to contact us by email. We are available to help you at any time.
We display customer reviews of products on our website so that you can make an informed decision about your purchase.
You can log in or create an account on our website with just a few clicks.